Content Moderation

Content Moderation Policy

Last updated: June 1, 2026

TaleTykes is moderated by default. This Policy explains how we review learner and AI-generated content before and after it is shared.

Parents, teachers, and schools share responsibility for what learners publish beyond private scopes.

Overview

Optiarms, Inc. dba TaleTykes moderates content on TaleTykes to protect child learners, support schools and families, and enforce platform policies. This Content Moderation Policy describes our automated and human review processes, publishing scopes, and how to report concerns.

This Policy supplements our Terms of Service, Privacy Policy, and AI Use & Data Policy.

What We Moderate

Moderation may apply to prompts, AI-generated text and images, learner writing, publication requests, library resources, comments, support submissions, and other user-submitted or system-generated content displayed on the platform.

Untrusted input and generated output in child-facing features.
Publication requests before content becomes visible beyond the authorized scope.
Flagged content from users, teachers, parents, administrators, or automated safety systems.
Themes and topics restricted by parent controls or age-band defaults.

Automated and Human Review

We use a combination of automated classifiers, schema validation, keyword and theme rules, AI-assisted moderation, rate limits, and human reviewer workflows. No moderation system is perfect; content may be incorrectly blocked or allowed.

Automated systems may block, queue, or flag content before display or storage.
Human reviewers may approve, reject, edit metadata for, or escalate flagged content.
Moderation actions may be logged for audit, safety, and school administration.
Emergency or egregious violations may result in immediate removal and account restrictions.

Publishing Scopes and Approvals

Content may be private, family-visible, class-visible, school-visible, district-visible, or public, depending on the feature, role, parent controls, school settings, and approval workflow.

Private — visible only to the learner and authorized adults with access.
Class — visible to enrolled class members and assigned teachers.
School or district — visible within the organization per administrator settings.
Family — visible to linked guardians and the learner.
Public — visible outside the organization only when permitted by controls, consent, and approvals.
Publishing is never guaranteed; content may remain queued, rejected, or removed.

Parent Controls and Age-Band Defaults

Parent controls may require approval before publication and may disable school or public publishing. Age-band defaults apply additional restrictions for younger learners, including blocked themes such as horror, violence, and romance for under-13 accounts.

Parent controls affect platform behavior but do not replace adult supervision or school rules.

School and District Responsibilities

Schools and districts may impose additional publishing rules, library policies, classroom rules, and takedown procedures. Organization administrators are responsible for configuring staff permissions and responding to local policy requirements.

Teachers should review AI-generated instructional materials before classroom use.
Administrators may access moderation queues and audit logs where their role permits.
Schools remain responsible for directory-information and FERPA notices where applicable.

Prohibited Content

Content that violates our Terms of Service or safety rules may be removed, including material that is abusive, exploitative, sexually explicit, harassing, threatening, discriminatory, hateful, self-harm related, violent, unlawful, or inappropriate for children.

Reporting and Appeals

To report content that violates this Policy, our Terms, or applicable law, contact us with enough detail to identify the content and your authority to report it.

Safety, privacy, and moderation reports: legal@taletykes.com
General support: support@taletykes.com
Include the content URL or platform identifier, learner or class context if known, and the reason for the report.
Copyright claims should follow our DMCA Policy.
We may not be able to share detailed outcomes with reporters when doing so would disclose another user's private information.

Contact

Content moderation and legal notices: legal@taletykes.com. Privacy questions: privacy@taletykes.com. Support: support@taletykes.com.