When your child turns thirteen

Why we ask when your child turns thirteen, the email you get a month before, what stops for good on the day, and what stays the same.

Readers and age groupsUpdated

TaleTykes is built around the rules for children under thirteen. If you tell us when your child turns thirteen, we stop treating them as a child under those rules on that day. Their books and their reading stay exactly as they are, but we stop learning from their reading and stop basing suggestions on it.

Telling us is optional, and we never guess it from a birthday or an age group. If you never give a date, nothing changes.

Giving the date

  1. Go to Readers, choose your child and open "Settings".
  2. In the "Profile" card, find "When they turn thirteen".
  3. Choose the "Month" and type the "Year" they turn thirteen.
  4. Press "Save".

You need to give both the month and the year, or neither. A month that has already passed is refused, so check the year if you see "That month has already passed, so please check the year." If you choose the month you are in now, the change happens within a day, with no month's notice.

We ask for a month and a year and keep neither of them as such. What we keep is one date: the first day of that month, which is the day the change happens. To change the date, choose a new month or year and save; to take it away, tick "Remove this date" and save.

A month before

About 30 days before the date, or within a day of saving it if the date is sooner than that, we email you with the subject "... turns thirteen soon". The email says what will change and that nothing will be taken away. If you share your readers with other grown-ups, they get the same email.

Around the same time, "Needs your attention" on your Home page shows when your child turns thirteen, with a link to their settings.

If the date is wrong, change it in their settings. When you change it, we write to you again a month before the new date.

On the day

On the first day of that month, we email you again, with the subject "... is thirteen", and these things stop for good:

  • Learning from their reading. Everything we had learned about what they enjoy, including the estimate of the level that suits them, is deleted, and nothing more is learned. The "Learn what they enjoy" switch no longer does anything for them.
  • Suggestions from reading. Suggestions are no longer built from what they have read. Only the things your child picked or said themselves still count; things you added for them no longer steer suggestions.
  • Sharing. Their books can no longer be shared to the shared library, and any book still waiting to be shared is withdrawn.

The "Profile" card then says that your child has turned thirteen and that the settings for readers aged thirteen and over now apply. The card about the library on their Safety page says the library community is off for good.

What stays the same

  • Every book your child made stays on their shelf.
  • They carry on reading and making books as before, in the same age group.
  • Their settings, time limits and sign-in stay as they are.
  • Their Activity and Progress pages still show what they read.
  • Your plan is not affected.

Why there is no switch to turn it back on

The permission you gave us was for a child. Once your child is thirteen, it would not be right for us to keep relying on it, so there is no setting that puts learning or sharing back. Once the day has passed, the date can no longer be changed, and nothing undoes the change.

What we hold about your child lists what we keep about every reader. If you have a question about this, ask us from Help in your dashboard.

Next in Readers and age groups: When reading stays hard

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  • The four age groups

    What each age group gives your child, how the books differ in length, pictures and chapters, and how to choose the right group.

  • Moving a reader to another age group

    How to move your child to an older or younger age group from their Progress page, how the just-right check works, and what happens to books already made.

  • A tour of each reader's pages

    What you find on each of your child's pages, from Overview to Settings, and which card on the Settings and Safety pages does what.

  • PINs and picture passwords

    How your child signs in with a PIN or a row of pictures, how to change it, what happens after too many wrong tries, and how to sign them out everywhere.

Still need a hand?

Write to us at support@taletykes.com and a person will answer. There are no bots and no ticket numbers.

For anything urgent about a child's safety or privacy, write to privacy@taletykes.com. Short answers to common questions are on the questions page.