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47 articles for parents and teachers.
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- Getting startedStart a trial, add a child, and read the first book.6 articles
- Your account and signing inEmail links, codes, passkeys and two-step sign-in.7 articles
- Children’s profiles and sign-inProfiles, picture passwords, trusted devices and the grown-up check.9 articles
- Books and readingHow books are made for your child, and the ways to read them.2 articles
- Progress and placementThe starting check, skills, and what the numbers mean.1 article
- Privacy and safetyWhat we collect, what we never send to AI, and your choices.8 articles
- Plans and billingPrices, the trial, book packs and canceling.6 articles
- Teachers and schoolsClasses, class codes and school devices.1 article
- Fixing problemsEmails that don’t arrive, sign-in trouble, sound and devices.7 articles
Most asked
- Sign in with an email linkHow the email sign-in link works, why it asks you to press a button, and how long it lasts.Your account and signing in
- Cancel a planHow to cancel TaleTykes from Account → Billing, what happens to the time you paid for, and how to cancel by email.Plans and billing
- Plans and pricesWhat each TaleTykes plan costs, how many children and new books it includes, and what both plans share.Plans and billing
- My child is locked outAfter 5 wrong tries in a row, a child is locked for 15 minutes. Wait it out, or reset how they sign in from the family page.Children’s profiles and sign-in
- Add a childWhat we ask when you add a child, why we ask for so little, and how grade picks the reading band.Getting started
- Give consent for your childWhat the consent page asks you to choose, how the card check works, and how to change your choices later.Getting started
- Start your free trialHow to start a TaleTykes trial with your email address, what each step asks for, and what happens next.Getting started
- What we collect about your childThe few things TaleTykes stores about a child, what we never ask for, and where each piece comes from.Privacy and safety
- The sign-in email didn't arriveWhere to look when the sign-in link or code email is missing, and how to ask again without hitting the limit.Fixing problems