Your account and signing in
Email links, codes, passkeys and two-step sign-in.
Backup codesWhat backup codes are, how to use one at the two-step check, and what to do if you lost yours.Sign in with a passkeyAdd a passkey so you can sign in with Face ID, Touch ID, a fingerprint or your device PIN, and remove it later.Sign in with an 8-digit codeHow to get an 8-digit sign-in code by email when the link is hard to open, and what its limits are.Sign in with an email linkHow the email sign-in link works, why it asks you to press a button, and how long it lasts.Sign outHow to sign out of your adult account, and the difference between signing out and a child's "Not me".Two-step sign-in with an authenticator appTurn on two-step sign-in, what it asks for each time, who has to use it, and how the 15-minute lock works.Why was I signed out?How long adult sessions last for parents, teachers and staff, and what the signed-out message means.
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