Sign in with a passkey

A passkey lets you sign in with the lock method you already use on your device, such as Face ID, Touch ID, a fingerprint or a PIN. You add it once from Account, then Security. Signing in with a passkey also counts as two-step sign-in.

Add a passkey

1. Sign in and open Account, then Security (at /account/security).
2. Find the passkeys section and add a passkey.
3. Follow your device's prompt. It may ask for your face, fingerprint or PIN.
4. The passkey appears in your list as "Added" followed by the date.

Sign in with a passkey

1. On the sign-in page, choose "Sign in with a passkey".
2. Approve the prompt on your device.

You skip the email and the two-step check.

Remove a passkey

1. Open Account, then Security.
2. Find the passkey in the list. Each one shows when it was added.
3. Choose Remove.

Remove a passkey if you sold or gave away the device it lives on.

Good to know

• Add a passkey on each device you use, or keep your email link as the route in.
• You can keep more than one passkey.
• Passkeys are for adults. Children sign in with pictures, words or a tap. See Choose a sign-in method.

If it doesn't work

• No prompt appears, or it fails. See Passkey isn't working.
• You lost the device. Sign in with an email link, then remove that passkey. See Sign in with an email link.
• You can't reach the Security page. Sign in again. Pages with account settings ask for a recent sign-in.

Common questions

Do I still need an authenticator app? Not for sign-ins with a passkey. A passkey counts as two-step already. Sign-ins by email link or code still ask for the second step if you turned it on. Teacher accounts always need it.

Can I use a passkey instead of email? You still need your email address for the account. The passkey replaces the email step at sign-in.

Questions? Write to support@taletykes.com.