Children’s profiles and sign-in
Profiles, picture passwords, trusted devices and the grown-up check.
Bands and gradesA child's grade sets their band: Sprout, Sapling, Grove or Summit. The band changes tap size, text size and sign-in options.My child is locked outAfter 5 wrong tries in a row, a child is locked for 15 minutes. Wait it out, or reset how they sign in from the family page.Choose how your child signs inPick pictures, a tap or three words for each child. The choices depend on their band, and you can change the method later.The grown-up checkBefore a grown-up page opens on a device where a child is signed in, you hold a button and type a number. Here is how it works.How long children stay signed inA child stays signed in for 4 hours of inactivity on a family device, up to 24 hours. Press Not me to sign out sooner.How picture passwords workYour child taps 3 different pictures in order from a grid of 9. It checks by itself, with no typing and no button.Tap to start for Pre-K and KThe youngest readers press one button, Start reading, with no pictures to remember. Only Pre-K and K children are offered it.Three-word passphrases for grades 3 to 8Older children can sign in with three words we choose. You see the words once, so write them down.What we ask about your childA nickname, a grade, an optional birth year and a picture. We never ask for a last name, photo, school or address.
Still stuck?
Write to us with what you were trying to do and what you saw on screen.