Getting started

Setting up your account, the card check, your first reader and your first book.

8 articles

In the order most people need them

  1. What TaleTykes is and how it works

    What TaleTykes does, who it is for, what you and your child each do, and how your child's choices become a book they can read along with.

  2. Setting up your account, step by step

    Every step of the first run, from creating the account and the one-time card check to adding your first reader and handing the device over.

  3. Why we ask for a card before you add a child

    The adult check behind the card step: why the law needs it, what happens to your card, what we keep, and where to see that it is done.

  4. How the free trial works

    What the free days include, why they are always on Sprout, what happens when they end, and how plan changes and codes affect them.

  5. Adding your first reader

    How to add a child as a reader, what each field is for, why we only ask for a first name, and how many readers your plan allows.

  6. Setting up a device for your child

    How to trust a tablet or computer so your child can sign in, what your child sees, how to get back to your own pages, and how to forget a device.

  7. Making your first book together

    What happens when your child makes their first book: the five choices, the waiting screen, reading it together, what it uses from your books and where it goes.

  8. Devices and browsers TaleTykes works on

    What you need to use TaleTykes: a web browser on a tablet, phone, computer or Chromebook, with nothing to install.

Still need a hand?

Write to us at support@taletykes.com and a person will answer. There are no bots and no ticket numbers.

For anything urgent about a child's safety or privacy, write to privacy@taletykes.com. Short answers to common questions are on the questions page.