Safety and privacy

The checks on what your child asks for, on the finished story and on every picture, what your child sees when a check says no, and when a person reads something.

The few places your child can use their own words, what is refused, and what happens to your child's voice when they speak.

When we tell you about something your child wrote or said, what the emails say, where to read the alerts, what to do, and the help lines we list.

What other children can see of your child, how reader names, hearts, comments and the weekly board work, and the switches on each reader's Safety tab.

How your child tells someone about a shared book or a comment, what happens next, how you tell us about a book, and how to ask us to look again at a stopped book.

How your child can give a grandparent a code for one of their books, what that person sees, how long it lasts, and how to stop it or switch it off.

What we keep about your child, what we never keep, what we keep about you, who else sees any of it, and the one kind of learning that is off unless you turn it on.

How long we keep each kind of information, what is never kept at all, how deletion happens each day, and what happens to removed readers, closed accounts and quiet accounts.

How to download everything we hold about your family, what the file contains, how to ask us to correct or delete something, and where to see what you agreed to.

The three optional emails and how to turn them on or off, the emails that always come, and why we never write to your child or send notifications.

What we have left out on purpose, how stickers and days in a row work, and the controls that help, from a daily limit to bedtime.

What TaleTykes does to be usable by every child and grown-up, the settings that help, the standard we aim for, what we know is missing, and how to tell us about a barrier.

How we protect your account and your child's sign-in, how to report a security problem, and where to send a copyright notice about a book in the shared library.