The language of your pages and your child's stories

How to read your own pages and emails in English or Spanish, and how that differs from the language your child's stories are written in.

Your accountUpdated

TaleTykes has two separate language settings. One is yours: it decides the language of the grown-ups' pages and of our emails to you. The other belongs to each reader: it decides the language their new stories are written in. The two do not have to match, so you can read your settings in English while your child's stories are written in Spanish, or the other way round.

SettingWhere it isThe choicesWhat it changes
Your languageSettings > Account and security > "Language""English", "Español"The grown-ups' pages that have been translated, and our emails that have a Spanish version
A reader's story languageReaders > your child > Settings > "Reading" > "Stories are written in""English (British spelling)", "English (American spelling)", "Español"The books made for that reader from now on, the voice that reads them and what Pip says

Your own language

  1. Go to Settings > Account and security and find "Language".
  2. Choose "English" or "Español".
  3. Choose "Save language".

The next page you open is in the language you chose, and we use it again each time you sign in. The English choice uses British spelling on the grown-ups' pages.

This setting covers the parts of TaleTykes that have been translated so far, and our emails that have a Spanish version. Some pages and emails are still in English only. When an email has no Spanish version, we send it in English rather than not at all. Our public pages and our notices, such as the privacy notice and the notice to parents, are in English.

Before you sign in, the sign-in and sign-up pages follow the language your browser asks for, unless you have already chosen one on that device. The confirmation email and the email for a new password come in the language of the page you were using when you asked for them.

The language of your child's stories

Each reader has their own setting.

  1. Go to Readers and choose your child.
  2. Open the Settings tab and find "Reading".
  3. Choose a language under "Stories are written in", then choose "Save".

The change applies to books made from now on. Books already on your child's shelf stay in the language they were written in. Your child's own screens follow their story language too.

Both English choices give your child stories in English. The languages stories are written in explains what changes with each choice, including the voice that reads the books.

If a page is in the wrong language

On each device, your pages and your child's screens share one language choice. It switches to your child's story language when a reader signs in, and back to yours when you type your password under "Grown-ups" and choose "Go to the grown-up bit". If your child's sign-in ended another way, for example with "Someone else is reading", your pages may follow your browser's language or your child's. To put it right, do either of these:

  • Go to Settings > Account and security, choose your language under "Language" and choose "Save language".
  • Sign out and sign in again, which brings back the language saved on your account.

If a page is still in the wrong language after that, tell us from Help in your dashboard.

Next in Your account: When we ask you to read an updated notice

Was this article helpful?

  • If you cannot sign in

    What to do when TaleTykes will not let you in, from a password that does not match to a lost code or an account that is closing or suspended.

  • Resetting your password

    How to set a new password from the sign-in page, how long the emailed link lasts, and what to do if the email does not arrive.

  • Two-step sign-in

    How to add a code from an authenticator app to your sign-in, keep your backup codes safe, and turn it off again.

  • Changing your email address, password or name

    How to change the address you sign in with, your password, or the name we greet you by, and what each change asks of you.

Still need a hand?

Write to us at support@taletykes.com and a person will answer. There are no bots and no ticket numbers.

For anything urgent about a child's safety or privacy, write to privacy@taletykes.com. Short answers to common questions are on the questions page.