Private browsing and cookies

TaleTykes uses cookies to keep you signed in and to remember which browsers you have trusted for your children. A private window or cleared cookies removes both. Use a normal window and keep cookies for our site.

What cookies do here

• Your sign-in. Your adult session is held in a cookie.
• A trusted reading device. When you press Trust this device, the browser keeps a trust cookie for 180 days.
• A child's sign-in. A child's session is also held in a cookie while they read.

We do not use third-party analytics, ads or trackers. The cookies we set are for these jobs.

What happens if cookies are gone

Fix it

1. Use a normal window, not a private one.
2. In your browser settings, allow cookies for taletykes.com.
3. If your browser clears cookies when it closes, add taletykes.com as an exception.
4. Sign in again. See Sign in with an email link.
5. Open Children, then Sign-in and devices on your child's card, and press Trust this device again.

If it doesn't work

• You are signed out right away. Another extension or content blocker may block cookies. Turn it off for our site.
• Your child's picture is not on "Who is reading?". See My child isn't on "Who is reading?".
• A school or work computer wipes cookies. Sign in each time, or use a personal device.

Common questions

Is a private window ever fine? For signing in once on a computer that isn't yours, yes. It is a good choice there. Don't trust a browser for reading in a private window.

Does clearing cookies delete my account or my child's books? No. It only signs the browser out and removes its trust.

See also Why was I signed out?, or write to support@taletykes.com.